BIRMINGHAM PROPERTY MANAGEMENT

Absolutely no communication and lets their tenants go without AC for months according to their workers, let me go without it until I got a lawyer and I’ve been waiting 2 months to talk to a broker about compensation since I moved out due to mold exposure in this time, plus they won’t reimburse me for all the equipment I had to buy in 90° degree weather. Owner of the home was RECENTLY made aware, so wouldn’t hire them to rent out my property either. (John is newer and started speaking to me, very sweet but they have him acting as a middle man and he can only do so much. Paige is the one who is supposed to and hasn’t for months) They are quite literally asking to get sued… especially since I sent Paige an email pointing out exactly which laws she was breaking and told John I did not want to go to court but if I wasn’t reimbursed we would have to. Look where we are now lol. Update: Paige finally responded! In the few months I didn’t live there, didn’t keep up the yard since they would not answer and trying to fine me for it. Not waiving my August rent like her staffed claimed months ago. Upon moving in had 2 dogs, one service dog and one lab. I tried calling many times to make sure the pet fee was added but the front desk lady told me not to worry about it (I turned in papers for both dogs upon moving in). She’s now trying to fine me for my service dog (illegal) and the lab being “unauthorized”. YOUR NEGLIGENCE. “It was a venting issue” no mam, your AC guys came out months before, didn’t look at the duct that was completely collapsed. “We could’ve discussed hotel options” maybe if you ever answered.

I"ve had the pleasure of working with Jake De Luca- a new member of the Decas team. He is a breath of fresh air in the world of property management. Whenlneeded help managing my rental property., Jake didn't just take the case--he owned it. He's extremely professional, end lessly patient, and proactively communicative. He never made me feel like I was just another account, and I especially appreciated how he kept me in the loop. Jake's friendly demeanor makes working with Decas feel like having a knowledgeable friend watching your investment, not a faceless corporate middleman. In a market where property managers can feel distant or transactional, Jake stands out for being both personable and efficient. Whether you're an experienced real estate investor or just dipping your toes into rental property, you're in good hands with Jake and the entire team at Decas. Highly recommend him and the team at Decas Group for making property ownership genuinely easy and stress-free.

Update 08/16/2025 : Paige hired a new team, she was training them for a few months now. One of them, John, is very proactive, he reviewed my ledger and corrected all the overcharged fees, he provides a constant follow-up and I am very happy with him. @Paige : Please congrats him on my behalf. My one star review is now three stars, pending to be raised if things are better in the future. Thank you. --------------------------------------------------------------- Update 08/01/2025 : things are getting worse and worse, they charge the same things twice, no incoming rent but the renewal fees are taken from your account twice. No answer to your emails, the late fees are charged to you month after month but the tenants are happy to live here for free. Please do not hesitate to reach me out I'll have a lot of things to show you, you must KEEP AWAY from this company ! Update : Depuis quelques mois, ne répond plus du tout aux emails, très inquiétant pour un property manager. Je suis propriétaire de trois maisons chez eux. De grosses difficultés de communication avec certains membres , ils ne répondent que quand ils ont besoin de fonds mais autrement il est très difficile d'obtenir des explications... Des work orders abusifs, une maison louée un an, 6 000 USD de frais de remise en état. Une première estimation à 2 400 USD qui finalement se soldera à 3 800 USD, puis un second work order, un mois et demie plus tard, estimé à 700 USD qui en coûtera au final 1 700 USD Pour le reste Paige est efficace et vraiment sympathique ! Elle compense à elle seule les problèmes de certains autres membres de l'équipe. La gestion se fait simplement et quand il n'y a pas de problèmes tout est plutôt clair. Merci et plus particulièrement à Paige pour son implication. Je ne recommande pas du tout DECAS GROUP dans l'ensemble !

Paige is super friendly and enjoyable to work with. I would recommend this company because of her!

I’ve been working with Decas now for 3 years. They have been incredibly communicative and responsive at all times. They are also very creative in thinking of ways to decrease vacancy. I recently worked with Taylor who thinks out of the box and helped me secure another 1 year lease for my original tenant. No vacancy so far!!!! Update: As a rental unit owner, No Payout and no activity the last 2 months. I emailed twice and left voicemail; no response. It is unlike them, will update this if/when I hear back and take next steps. Update #2 Decas was able to resolve the issue with Section 8, and was able to get a rent increase. This deserves 2 more stars. With that in mind; I hesitate with their no proactive communication policy with their investors; they will wait for owners to communicate concerns (I.e. no rent for the month) before they investigate. They need to be more proactive with communicating to owners especially if there are issues with our rental income payouts.

Horrible!! I can’t get I. Touch with anyone and my insurance company can’t get in touch with anyone.

I want to thank Decas Group for work with we to get this house. The communication was everything and keeping me updated with everything was a 10/10 . Thank you ladies/men for everything..

They are a good management company and I’m pleased with how they are handling my property.

Best company to rent from i use to have issues before they made great changes to make this a great company to rent from i recommend them to anybody looking for houses.

Shoutout to Decas Group for actually making property management feel easy. They’re professional but not stuffy, and they really look out for both owners and tenants. Super impressed with their responsiveness and how on top of things they are.

Page did a tremendous job helping me find the perfect place to call home #page4homes

Jonathan and his team (especially Paige) are so easy to work with. I am so thankful to have found a team that I trust and that I know has my best interest at heart.

Great company to work with!

The staff is truly amazing.Thank you DECAS!